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Topic Title: AMD Turion X2 RM 74 based notebook slutters a lot and automatically shuts down under load!
Topic Summary: Way too Sluggish performance, cannot play videos smoothly nor even browse through folders smoothly!!!
Created On: 09/22/2009 05:19 PM
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 09/22/2009 05:19 PM
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manpreet
Junior Member

Posts: 7
Joined: 09/22/2009

Hello everyone,
My notebook is an acer 5536G based on the turion x2 rm 74 processor, 3 gb ram, 780g motherboard and an ati hd4570 graphics processor.
I had a dual boot system with windows vista ultimate sp2 and windows 7 RTM installed. Ive been facing some problems with it from the past week or so.
older games such as Quake 3 Arena hang a lot where the frame rate falls to 2 fps or even 0 for a few seconds and then again goes up..
this happens not only in games but even in videos. if i play a video then it starts up normally and then the frames drop miserably within a min or so and then after 5-6 seconds it becomes normal, and in a few moments again it slutters..
I checked the performance tab under the task manager and it shows 100% cpu usage for a few seconds even if i run light applications.
The notebook slutters a lot in almost every task. there are even slight pauses when browsing through folders, or even moving the cursor of the mouse for that matter. Nothing is working smoothly.
Also its been only one and a half months since ive bought this and ealier everything worked perfectly well.
Oh yes i tried formatting the system and installing windows xp sp3 and windows 7 but then again windows 7 hangs way too much (even more than before) and for windows xp - it slutters quite bit till the bootscreen loads up. once the system opens slowly it gets a little better but after a few mins of gaming or converting a video or even creating an archive using winrar, the system shuts down abruptly.
could anyone help me out.
what seems to be the problem?

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-----------------------------------------------------------------------
Acer Aspire 5536G
AMD Turion X2 RM 74 @ 2.2 GHz
AMD 780G mobo
3 GB DDR2 @ 667 MHz
ATI HD 4570 512 MB Dedicated Video Memory
320 GB WD HDD
 09/30/2009 08:21 PM
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weinter
Deprecated

Posts: 321
Joined: 11/08/2008

Can you run HWMonitor to find the overheating culprit?

-------------------------
Acer Aspire 4530
AMD Turion X2 2.1GHZ RM-72 1MB L2 Cache
4GB DDR2 667MHZ
NVIDIA 9100M G
320GB WD BEKT
http://aspiregemstone.blogspot.com/
 10/02/2009 12:17 AM
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manpreet
Junior Member

Posts: 7
Joined: 09/22/2009

Yes i did.. its around 60 degrees centigrade when idle and under load the max temp i could see before the system shut down abruptly was 99 degrees centigrade.. what seems to be the problem.?? i know it is overheating and that is what is causing all the problems.. what should i do??

-------------------------
-----------------------------------------------------------------------
Acer Aspire 5536G
AMD Turion X2 RM 74 @ 2.2 GHz
AMD 780G mobo
3 GB DDR2 @ 667 MHz
ATI HD 4570 512 MB Dedicated Video Memory
320 GB WD HDD
 10/02/2009 07:00 AM
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weinter
Deprecated

Posts: 321
Joined: 11/08/2008

Undervolt the processor

-------------------------
Acer Aspire 4530
AMD Turion X2 2.1GHZ RM-72 1MB L2 Cache
4GB DDR2 667MHZ
NVIDIA 9100M G
320GB WD BEKT
http://aspiregemstone.blogspot.com/
 10/02/2009 11:34 AM
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manpreet
Junior Member

Posts: 7
Joined: 09/22/2009

Wont that hamper performance? and how do i undervolt the processor?? I cant seem to find anything in BIOS that would let me tweak the voltage.. can you guide me how to go about it? and earlier it was running perfectly fine.. i havent played with any settings so why has the problem crept up now?
Thank you weinter for your replies

-------------------------
-----------------------------------------------------------------------
Acer Aspire 5536G
AMD Turion X2 RM 74 @ 2.2 GHz
AMD 780G mobo
3 GB DDR2 @ 667 MHz
ATI HD 4570 512 MB Dedicated Video Memory
320 GB WD HDD
 10/03/2009 05:35 PM
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Turkan
Newbie

Posts: 24
Joined: 06/26/2009

It won't lower your performance if done correctly !
Trust me, as I trusted weinter lol
To prove it...
http://img212.imageshack.us/img212/6517/temps.png
Check this image its a successfully one...
 10/03/2009 06:59 PM
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manpreet
Junior Member

Posts: 7
Joined: 09/22/2009

But how do i undervolt it?? I cant seem to find any option in the BIOS.. can you help me out?

-------------------------
-----------------------------------------------------------------------
Acer Aspire 5536G
AMD Turion X2 RM 74 @ 2.2 GHz
AMD 780G mobo
3 GB DDR2 @ 667 MHz
ATI HD 4570 512 MB Dedicated Video Memory
320 GB WD HDD
 10/04/2009 07:35 AM
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Turkan
Newbie

Posts: 24
Joined: 06/26/2009

Yeah, sure can help you out !
http://aspiregemstone.blogspot...riffin-processor.html
Follow weinters tutorial. It's really great. So hope you will enjoy it as I did !
 10/07/2009 11:19 AM
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manpreet
Junior Member

Posts: 7
Joined: 09/22/2009

i tried that out already.. but it wasnt of much help.. the laptop still shuts down while playing a game... although at idle state the temperatures have lowered but the problem still remains..
is there something else i should do? im very disappointed.. I have a pc powered by the phenom II X3 720 and it does not give me a single problem.. I'm very disappointed with this AMD notebook.. its been only 2 months and ive been facing this problem for more than half a month now..

-------------------------
-----------------------------------------------------------------------
Acer Aspire 5536G
AMD Turion X2 RM 74 @ 2.2 GHz
AMD 780G mobo
3 GB DDR2 @ 667 MHz
ATI HD 4570 512 MB Dedicated Video Memory
320 GB WD HDD
 10/07/2009 09:07 PM
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weinter
Deprecated

Posts: 321
Joined: 11/08/2008

How much did you undevolt for P-State 0?

-------------------------
Acer Aspire 4530
AMD Turion X2 2.1GHZ RM-72 1MB L2 Cache
4GB DDR2 667MHZ
NVIDIA 9100M G
320GB WD BEKT
http://aspiregemstone.blogspot.com/
 10/09/2009 04:46 AM
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manpreet
Junior Member

Posts: 7
Joined: 09/22/2009

ive tried all from 1.0750 to 1.000 but it either shows a BSOD when running the intel burn in test or it simply shuts down.. btw im wunning windows xp atm.. and i have the amd cpu drivers installed so thats not the problem... well i must admit it does run cooler when idle at around 50-55 degrees now but under load it still crashes..

-------------------------
-----------------------------------------------------------------------
Acer Aspire 5536G
AMD Turion X2 RM 74 @ 2.2 GHz
AMD 780G mobo
3 GB DDR2 @ 667 MHz
ATI HD 4570 512 MB Dedicated Video Memory
320 GB WD HDD
 10/09/2009 12:19 PM
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weinter
Deprecated

Posts: 321
Joined: 11/08/2008

No for undervolting you have to find the point of stability.
The reason it autoshutdown is because even with undervolting temps are still too high.
I think you have to do some manual hardware modification to increase the heat dissipation ability of the fansink.

-------------------------
Acer Aspire 4530
AMD Turion X2 2.1GHZ RM-72 1MB L2 Cache
4GB DDR2 667MHZ
NVIDIA 9100M G
320GB WD BEKT
http://aspiregemstone.blogspot.com/
 10/10/2009 11:00 PM
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manpreet
Junior Member

Posts: 7
Joined: 09/22/2009

Okay.. So I think ill have to take it to the service centre else it'll void the warranty. Thank you very much Weinter and Turkan for your help I'll undervolt it once it the heat dissipation problem is solved Oh btw how much would i gain in terms of battery life i were to undervolt it??? At present i get around 2 hrs of backup only.

-------------------------
-----------------------------------------------------------------------
Acer Aspire 5536G
AMD Turion X2 RM 74 @ 2.2 GHz
AMD 780G mobo
3 GB DDR2 @ 667 MHz
ATI HD 4570 512 MB Dedicated Video Memory
320 GB WD HDD
 10/11/2009 01:11 AM
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weinter
Deprecated

Posts: 321
Joined: 11/08/2008

+15-30 minutes

-------------------------
Acer Aspire 4530
AMD Turion X2 2.1GHZ RM-72 1MB L2 Cache
4GB DDR2 667MHZ
NVIDIA 9100M G
320GB WD BEKT
http://aspiregemstone.blogspot.com/
 10/23/2009 03:30 AM
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thess
Junior Member

Posts: 4
Joined: 10/23/2009

Have you tried using good laptop cooler ?
It might help
 10/24/2009 12:08 PM
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krado
Case Modder

Posts: 1714
Joined: 10/06/2003

Hey, just to share my experience with my previous Acer 4520G (TurionX2 TL-60)

It was about 2-3 months after I bought it when it started overheating like crazy. Strange to me because I use my laptop in rather clean places and dust build-up wasn't a prime suspect. Nevertheless I ripped it open (and "voiding" the warranty stickers.. )

That was when I realized that the 4520G has really long heatpipes. Yes, while they are technically supposed to be highly efficient heat transmitters, I realized (on visual inspection) that the copper plate wasn't really parallel with the processor itself. A few bending sessions ( with fingers, repeat, do NOT use pliers) and I got it almost flat on the processor.)

That's when the heating problems stopped. If you're really unconfident about doing this fix-it yourself, my suggestion is to bring it back to Acer and really demand that they fix the problem pronto before the processor and other vital components are damaged.

In comparison, my Asus A8M has a really short heatpipe (3 inches from the heatsink edge) whereas the Acer 4520G heatpipe was nearly 6 inches... And.. well, till today, I've never had a single overheating problem with my Asus. And the 4520G is probably the last Acer laptop I'll buy till they start engineering their products properly.

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